Facebook says it uses monitoring software to avoid employees viewing private communications. Source: The Courier-Mail
- Facebook staff don't see all monitoring
- Information passed on to other countries
- Smart software used to detect activity
FACEBOOK users are being monitored for any suspected criminal activity, with the social media site alerting police to suspicious behaviour.
Using "smart" software, Facebook looks for certain phrases, exchanges of personal information and vulgar language.
If it comes across a�suspicious exchange it flags it with Facebook?s security personnel who then assess it and decide whether to contact police.
The monitoring system came to light in a Reuters interview with Facebook?s Chief Security Officer Joe Sullivan.
Most of the scanned chats are not seen by Facebook employees, helping deflect criticism over breaching privacy. But it?s not known if the chats are deleted or stored permanently.
?We?ve never wanted to set up an environment where we have employees looking at private communications, so it?s really important that we use technology that has a very low false-positive rate?, Facebook said.
Facebook said it works with police "where appropriate and to the extent required by law to ensure the safety of the people who use Facebook".
"We may disclose information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if we have a good faith belief that the response is required by law."
The social media site said this includes requests from outside of the US as well as sharing information with "other companies, lawyers, courts or other government entities".
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